Frequently Asked Questions
Everything you need to know about shopping with TATLER
What is the standard shipping time for domestic orders?
Domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are in their original condition to qualify for a full refund or exchange.
How do I determine the correct size for my purchase?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own or a similar garment you already own for the best fit.
Which payment methods do you currently accept?
TATLER accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
Are your products ethically sourced?
At TATLER, we are committed to sustainability. We partner only with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials to ensure long-lasting fashion.